Bonus program

1.1. At primary visit the guest receives as a gift from the Center the club (bonus) card which grants the right to accumulative bonuses when using of services of the Center and defines the card holder's belonging to number of constant guests of the Center of SPA and Cosmetology of Eland.
1.2. The club card is nominal and is not subject to transfer to other persons.
1.3. Period of validity of the club card is not limited.
1.4. The club card is issued and activated after filling of the personal questionnaire.
1.5. About the new services, bonus programs and actions provided by the Center, the card holder can recognize in the heading "Programs" on the website by the address: http://elandacenter.com or at the administrator of the Center for phone numbers: 8 (8422) 73-74-74, 8 (937) 878-99-99.
1.6. The holder of the club card has the right to obtain written and/or oral reporting information on statistics of its visits, the movement and the remains of money on the card according to the preliminary written statement. Information is provided within 3 working days from the moment of obtaining the written statement from the holder of the club card about providing information for a certain period.
1.7. The leaders of the Center reserve the right to change the rules existing in a bonus system without special or prior notice. Clients can obtain information on change of conditions at the administrator of the Center or on its website.
1.8. The leaders of the Center have the right to cancel the club card if her holder violates rules of visit of the Center and use of the club card or in connection with force majeur circumstances.
1.9. The leaders of the Center guarantee confidentiality of the personal data provided by the owner at registration and the data obtained when using club cards.

1. Bonus cards and instructions for use of them

2.1. In the Center of SPA and Cosmetology of Eland four types of club cards work: "STANDART", "BUSSINES" and "PREMIUM" and "VIP".

the Saved-up sum

the Charged bonus

card Type

0 - 30,000 rubles

5%

 

30,001 - 100,000 rubles

7%

 

100,001 - 250,000 rubles

10%

 

over 250,000 rubles

15%

VIP


2.2. The club card is accumulative, that is all money spent by the card holder in the Center is fixed and summarized on its personal club card.
2.3. At loss or damage the club card is not restored, only issue of the new map with new number is possible.
2.4. At loss or plunder of the club card her holder has to report about it immediately to the administrator of the Center for phone for blocking of the card.
2.5. Recovery (delivery) of the new club card instead of lost/spoiled is made only according to the written requirement (statement) of the card holder, upon presentation of it the identity document.

2. Conditions of granting bonuses

1.1. The saved-up sums of bonuses can be used by its owner at his discretion (services of the Center can be paid with them, on them gift certificates, etc. can be bought).
1.2. The sum of payment by the saved-up bonuses cannot exceed 50% of the sum of the invoice for service (that is, at the account for service of 1000 rubles, it is possible to pay off with bonuses no more, than for 500 rubles). The percentage size if you pay with bonuses can be established for each division different (for example, procedures of injection cosmetology can be paid no more than 20% with bonuses).
1.3. The leaders of the Center reserve the right to provide services for the saved-up sums of bonuses (points) on the special assortment list (special sections of price lists which allow fee by bonuses in whole or in part).
1.4. When granting other bonuses and discounts (seasonal, on the stock, etc.) percentage discounts are not summarized.
1.5. The card holder has the right for payment of account of two attendants of his faces.
1.6. All saved-up sums (bonuses) are virtual and cannot be cashed on money.
1.7. Bonus charges begin to be provided (to be considered) from the next visit (visit) or purchase.
1.8. Period of validity of the saved-up bonuses – 100 days from the date of the last visit. If from the date of the last visit there passed more than 100 days, and the card holder did not make a repeated visit, bonus points burn down. At renewal of visits to the Center, the percent on accumulation of new bonuses remains former.
1.9. Charges according to the club card do not extend:
• on the sold retail goods presented in boutique of cosmetics of the Center;
• on the services paid with bonus points;
• on package programs, packages, subscriptions, etc. which cost is formed taking into account the greatest possible discount in the Center;
• on the services realized during seasonal or special sales and also provided at a special price. The fact of a sale is fixed by a special label (a mark, the footnote, color) on the price tag of each commodity unit or opposite to each service in the price list.

of Charge according to the club card do not extend:

• on the sold retail goods presented in boutique of cosmetics of the Center;
• on the services paid with bonus points;
• on package programs and packages which cost is formed taking into account the greatest possible discount;
• on the services realized during seasonal or special sales and also provided at a special price.